At Home Pro Caring, we value our customers and strive to provide high-quality services. Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a refund under the terms outlined below.

30-Day Refund Policy

We offer a 30-day refund policy from the date of purchase. You have 30 calendar days to request a refund if you are not satisfied with our services. Refund requests made after 30 days will not be eligible.

Eligibility for Refund

To qualify for a refund, the following conditions must be met:

• Refund request submitted within 30 days of purchase

• Proof of purchase (invoice, order ID, or payment confirmation) provided

• The service has not been fully completed, delivered, or extensively used

• Request complies with our service terms

  How to Request a Refund

  To request a refund, please contact us:

  Email: homeprocaring@gmail.com

  Include the following:

  • Full name

  • Order or invoice number

  • Date of purchase

  • Reason for refund request

  Complete information helps us process your request faster.

  Refund Review & Approval

  Once your request is received:

  • Our team will review it within 3–5 business days

  • You will be notified by email regarding approval or rejection

  • If approved, refund will be processed to the original payment method within 7–10 business days
    

    Partial Refunds

    Partial refunds may be issued if:

    • Part of the service has already been delivered

    • Work has already been initiated based on your request

    Refunded amount will be determined according to services already provided.

    Non-Refundable Cases

    Refunds will not be issued if:

    • Request made after 30 days

    • Services fully delivered and accepted

    • Proof of purchase missing

    • Terms & Conditions violated

    Policy Updates

    Home Pro Caring reserves the right to update or modify this Refund Policy at any time. Continued use of our services indicates acceptance of any updated policy.

    Contact Us

    For questions about this Refund Policy:

    Email: homeprocaring@gmail.com

    We are always happy to assist you.

    Thank you for choosing Home Pro Caring!